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Frequently Asked Questions
Do you have a question about the services that we have to offer? Maybe you would like to know a little more about us? Below are some of the most commonly asked questions that we have received. If you don’t see your question, please give us a call at (216) 208-POOP or send us an email through our contact form.
For an initial clean-up or one-time service, payment is due before services are performed. For recurring service, pre-payment of one month in advance is required. Our customers are set up on recurring credit/debit card payment through The Poo Pros, credit/debit cards will be charged on the 1st of each month for that month’s service.
Methods of Prepayment:
We accept credit cards – Visa/Mastercard/Discover/American Express
Your service will be automatically suspended until payment is received.
Many customers set up recurring payments through The Poo Pros directly. Charging for each week of service means that sometimes your invoice would be more when there are 5 weeks in a month, rather than 4. A flat monthly rate means that you know exactly what amount is due each month.
Want A Free Quote?
We offer all of our prospective clients the opportunity to see how much our service will cost them. The process takes about 60 seconds and we generally respond within 4-8 hours.